Shadow Devil, a hero with a knot in his gut

ShadowDevil

April 30th, 2008 at 3:57 pm

3D Arsenal Update

in: Misc

I’ve posted that I ordered 3D Arsenal content and received the full 3D Arsenal including a version 7.5 of Lightwave to go with my own version 8, and that I emailed the company in question about it. Today I got a reply and good on them they said that it was their mistake and that I wouldn’t incur any charges, even though I paid for the content only but received the full package.

Not many companies in today’s money grabbing world take that attitude I can tell you.

That is one company that is assured repeat business from me.

In case you’re wondering it’s onevideo based in Bucks in England and they sell hardware as well as software.

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2
  • Any Idiot « JPFife Blog
    9:10 pm on November 17th, 2009 1

    […] etc and punt them out. Service and customer care can take a massive dip online, although there are exceptions. I’ve been caught a couple of times with Bob Shaw novels; SFBC editions instead of Gollancz […]

  • Any Idiot
    9:11 pm on November 17th, 2009 2

    […] etc and punt them out. Service and customer care can take a massive dip online, although there are exceptions. I’ve been caught a couple of times with Bob Shaw novels; SFBC editions instead of Gollancz […]

 

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